Privacy Policy

Last Updated: March 28, 2026

This Privacy Policy describes how ORVEXISOLE LTD (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. DATA CONTROLLER

ORVEXISOLE LTD is the data controller for the personal information collected through this Site.

• Company Name: ORVEXISOLE LTD

• Company Number: 17115766

• Registered Office: Unit 82A James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

• Email: support@orvexisole.com

2. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Order Information: Name, billing address, shipping address, payment information (including credit card numbers, PayPal email, etc.), email address, and phone number.

• Customer Support Information: Any information you provide during interactions with our support team.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

• Offering products for sale, processing payments, shipping and fulfillment of your order.

• Keeping you up to date on new products, services, and offers (subject to your consent).

• Screening our orders for potential risk or fraud.

4. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• Payment Processors: We share information with Stripe, PayPal, and Airwallex to process your payments securely.

• Logistics Partners: We share your name and address with shipping carriers to deliver your orders.

• Compliance with Law: We may share your Personal Information to comply with applicable laws and regulations.

5. YOUR RIGHTS UNDER GDPR

If you are a resident of the EEA or the UK, you have the following rights regarding your personal information:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure (“The right to be forgotten”).

• The right to restrict processing.

• The right to data portability.

• The right to object.

If you would like to exercise these rights, please contact us through the contact information above.

6. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

7. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

8. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@orvexisole.com.